Smiling technician in a navy and blue work shirt talking on a phone while carrying a tool bag

Focus on the job. Not your phone system.

In the service business, the phone is where jobs come from. When your crew is on a job site, or it's 2 a.m. and a pipe just burst, every call needs an answer. MySwitch gives you a phone system that keeps up: calls reach the right person, texts go out from your business number, and an AI receptionist picks up when nobody else can.

Built for businesses that work in the field

Your customers need to reach you fast, and your techs need to reach customers without giving out their personal cell numbers. You need a system that works from the truck as well as it works from the office.

  • Every call answered, day or night. Night Operator by MySwitch answers after hours and during rushes, takes down the job details, and texts your on-call tech a summary.
  • Calls follow your crew. Techs make and return calls from their mobile phones using the business number, so their personal numbers stay private.
  • Texting from your business line. Confirm appointments, send updates, and answer customers by text from the same number they call.
  • Change greetings from anywhere. Update your after-hours message or call routing from your phone or laptop, no ticket needed.
  • Surge-ready. When a storm hits and calls spike, Night Operator by MySwitch answers many calls at once and turns each one into a written job record instead of a voicemail pile.

Our cloud phone system gives service businesses the reliability and flexibility they need, backed by a local team that installs it onsite and supports it 24/7.

Technician in a blue polo with a gray bag waves to a smiling homeowner at her front door

Key Features

Premium Call Quality

Automated Attendant

Best In Class Support

Rock Solid Reliability

Multi-cast paging

Easy-to-Use Mobile App

Flexible Licensing

Call Queuing

Start designing a tailored
communications solution today

Your journey begins with a free expert consultation. We're excited to speak with you.

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Ready to see a custom demo or get help finding the right plan? We'd love to chat.