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with all the right Features.
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Business Voice
The cornerstone of any communication platform housing features like CallerID, Auto Attendant, Intelligent Routing, and more.
A reliable, business-class phone system that ensures you never miss a call. Includes core voice features, enhanced voicemail, and support from our trusted phone experts.
Enhance your business communication with call recording, voicemail transcription, smart call routing, and integration with MySwitch Switchboard AI tools.
Softphone & Mobile App
A full-featured softphone and mobile application that enables voice, messaging, and video on any device. Stay connected from the office or on the go.
MyConnectUC is our unified communications app for desktop and mobile. Make calls, send messages, and meet on video from one app, and keep your team working together from anywhere.
AI Powered Business Solutions
Revolutionize Your Business Communication with MySwitch Switchboard AI-Powered Solutions.
The MySwitch Switchboard AI Receptionist is your intelligent virtual front desk, available 24/7 to manage incoming calls, schedule appointments, and respond to customer inquiries with natural, human-like interaction. Perfect for small to medium businesses seeking an automated receptionist solution that enhances customer experience and reduces overhead.
MySwitch Switchboard AI Transcriptions converts your phone calls and voicemail messages into accurate text. Call summaries and voicemail transcriptions are available in our UC desktop and mobile apps, and transcriptions can be integrated with select CRM systems to save time and reduce manual effort.
Messaging & Fax
Our Business Texting plans offer seamless, reliable messaging solutions designed to keep your team connected and responsive. Alongside, we provide both eFax and traditional faxing services, ensuring secure and efficient document transmission to meet all your communication needs.
Mass texting, customer alerts, and appointment reminders — all from your business number. Integrated with AI and automation to keep customers engaged.
Enable your support lines to send and receive texts, improving response times and customer satisfaction. Ideal for help desks and service departments.
Keep your fax machine with compatible analog fax service
Send and receive faxes online via a secure digital portal with email-to-fax capabilities.
Microsoft Teams Integration
Seamlessly integrate your PBX platform with Microsoft Teams. Choose between a solution that requires a phone system license and one that doesn’t, giving you flexible, cost-effective options.
Use Microsoft’s native dial pad with our licensed Direct Routing solution. Seamless integration, enterprise-grade reliability, and full PBX connectivity—right inside Teams.
No license? No problem. Our overlay app runs inside the Teams client, enabling full calling functionality without the need for Microsoft’s Phone System license.
Analog POTS Replacement Solutions
Modernize Your Legacy Phone Lines with MySwitch Analog POTS Replacement Solutions.
The Rabbit Run SDWAN + POTS Replacement offers a powerful combination of software-defined WAN technology with analog phone line replacement. Ideal for businesses seeking to integrate voice and data over a single, secure network, this solution simplifies management and reduces costs without compromising call quality.
Ooma Airdial provides a wireless analog phone solution that replaces traditional POTS lines using cellular technology. Perfect for remote or hard-to-wire locations, Ooma Airdial delivers uninterrupted voice services with easy installation and mobility.
Our Data Remote POTS in a Box offers an all-in-one, portable solution for analog phone line replacement. Designed for businesses requiring rapid deployment and reliability in the field, it delivers plug-and-play connectivity with support for critical voice and data services.
SIP Trunking
Empower your communications with SIP trunking that delivers unmatched reliability, seamless PBX or VoIP integration, and scalable savings—engineered to grow with your business.
Plug in your PBX. Power up your savings.
Connect is our streamlined SIP trunking solution designed for businesses that want simplicity without compromise. Bring your own PBX and tap into our carrier-grade network to reduce telecom costs while boosting call quality and reliability. With built-in SMS enablement and multi-provider routing, Connect delivers more than just dial tone—it delivers flexibility.
Enterprise-grade trunking with intelligent routing and full-stack messaging.
Premium is our advanced SIP trunking solution built for scale, resilience, and performance. It blends multiple Tier 1 carriers for dynamic failover and optimal call routing, ensuring crystal-clear voice quality and uptime. Premium includes enhanced number management, full SMS/MMS capabilities, and advanced analytics—perfect for businesses that demand more from their communications infrastructure.
Connectivity & Continuity
Protecting the cloud part of cloud communications, and having a backup plan just in case.
Business-grade SD-WAN and LTE/5G failover in one device, designed to keep your phones and critical apps online no matter what.
Working with all major telcos and Internet Service Providers (ISPs) to deliver a full range of broadband options.
