Port orders that drag.
Your tech chases a losing carrier instead of closing a security project.
For MSPs and IT shops
Are phone tickets eating your techs’ day? Hand voice to MYSWITCH.
We install it anywhere in the US, handle the escalations, and bill your clients directly. You keep the relationship, your team gets back to security and managed services, and you earn up to 30% recurring on core services.
- Up to 30% recurring on core services
- MySwitch bills your clients
- 30-minute ticket response, 8am–6pm ET
- 99.99% uptime SLA
Up to 30% applies to hosted PBX seats (core services). Rates on other products vary, and so does your rate depending on how involved you choose to be.
MySwitch runs voice, texting, and AI answering for your clients, so your techs get their time back and you earn recurring revenue on the clients you bring.
Quit being the phone company by accident.
You built your shop on security and managed services. Then a client asked about phones, and now your best techs answer for every dropped call.
Handset resets.
A desk phone won’t register, and someone senior drives across town.
Carrier hold times.
An hour in a queue for a ticket you can’t bill.
“Phones are down” tickets.
The call that jumps the queue and sinks your SLA.
Smaller IT shops and small-to-mid-size MSPs whose clients look like ours.
- Service trades
- Healthcare
- Municipalities
- Senior living
- Auto dealers
- Restaurants
Already sell voice? Good. If you’d rather stop supporting your platform, we’ll talk through moving it to MySwitch. Don’t offer voice yet? Start without adding headcount.
MySwitch bills the client.
No collections, no telecom taxes, no invoicing on your side.
You keep the relationship.
Your client stays your client.
Escalations handled.
Escalations come to us, not your help desk.
99.99% uptime SLA.
Plus a 30-minute ticket response from 8am to 6pm ET.
Voice costs you more than it pays
Voice is low margin and high touch. Every hour on a carrier ticket is an hour not spent on the security and managed-services work your clients pay you most for.
And phones are a wedge. A competitor sells your client a phone system or an AI answering tool. Then they’re on-site and in the business review, pitching everything else you do. If you don’t offer voice, texting, and AI answering, someone else will. Partner with MySwitch and your client buys it from you.
- Competitor pitches phones
- Competitor is on-site
- Competitor pitches the rest of your stack
When a competitor says “we do AI answering,” your client already has it. Through you.
What a MYSWITCH partnership does for your business
MySwitch runs voice, texting, and AI answering for your clients, so your techs get their time back and you earn recurring revenue on the clients you bring.
Your techs get their time back.
Port orders, handset problems, carrier escalations, and outage calls come to MySwitch. Your people go back to higher-margin security and managed services.
Your clients get upgraded.
Cloud phones (MyConnect), business texting, Microsoft Teams voice, and AI agents from MySwitch Switchboard, installed and supported by voice specialists. You get the credit.
You earn recurring revenue.
Recurring revenue, paid monthly, on what your clients pay MySwitch. MySwitch bills and collects. No new headcount.
You keep the client.
You stay the trusted advisor, and a competitor has less room to walk in on phones.
WE ONLY GROW WHEN YOU DO
Your client. Our crew. A shared win.
You own the trust. We own install, billing, and support. Your client gets a specialist in each technology, and we all work as one team.
That’s how the math works too. You earn every month your client stays with MySwitch, per your partner agreement. MySwitch keeps a long-term account. We both do well only when the client stays happy.
Commissions apply to the MySwitch services your clients buy under your partner agreement, which can include AI agents from MySwitch Switchboard and Night Operator by MySwitch for after-hours calls.
What MYSWITCH handles, what you keep
MySwitch handles, at every level of involvement
- Installation, or support while you install, if you’d rather do it yourself
- Hardware procurement
- Billing and collections, on our own platform
- Compliance, including 10DLC texting registration
- Escalations, plus tier 1 help whenever you need it
- The contract and renewals
You keep
- The client relationship, and your name as the one they call first
- Your techs’ time for higher-margin work
- A recurring commission every month the client stays with MySwitch, per your partner agreement
- A free MySwitch phone system for your own office, up to 5 seats, while you’re an active partner
Take the vacation. We’ve got the phones.
Why MSPs partner with MYSWITCH
30 minutesSupport tickets answered within 30 minutes, 8am–6pm ET.
99.99%Uptime SLA.
Michigan-based team installing anywhere in the US, with a 30-minute ticket response from 8am to 6pm ET and a 99.99% uptime SLA.
…white glove service… honest and will work the issue till it is resolved.
Every partner gets an assigned account manager, email templates, qualifying talking points, and guidance for the verticals you serve.
You choose how involved you are
Take on as much or as little as you want, client by client. Earn more as you do more.
Hands-off
You make the introduction. MySwitch runs discovery, the proposal, the install, and support.
Somewhat involved
You join discovery calls, help shape the proposal, and stay close to the client. MySwitch installs and supports.
Very involved
You sell, install, and handle tier 1 support for your client base. MySwitch stands behind you on everything else.
Earn more as you do more.
Always MySwitch:
- Billing
- Hardware procurement
- Compliance
- Escalations
- Tier 1 help when needed
- The contract and renewals
Rates vary by product and by how involved you choose to be. Your account manager walks you through them before you sign.
Want an easy way to start the conversation? Ask about a 30-day trial for your clients.
Example partner story (fictional)
How an example IT shop got its techs off phone tickets
Before. Example Valley IT (a fictional company) is a small MSP serving senior living facilities and auto dealers. Clients kept asking about new phones, and the two techs who knew the old voice system lost hours to phone tickets instead of security projects.
What changed. They partnered with MySwitch and stayed hands-off. They introduced their clients, and MySwitch handled the install, billing, and support.
Now. Their techs are back on cybersecurity and managed services. Clients still call them first for everything, voice included, and each client who moved adds to a monthly commission.
Partner FAQ
Who is this program for?
Smaller IT shops and small-to-mid-size MSPs, including those already selling voice through another provider or their own platform.
Do I have to bill my clients or hold the contract?
No. MySwitch bills the end customer and owns the contract and renewals at every level of involvement. You never invoice for voice.
Will MySwitch take over my client relationship?
No. You keep the relationship. Because MySwitch bills the customer and holds the contract, our name appears on the invoice and the service agreement.
How much can I earn, and for how long?
Up to 30% recurring on hosted PBX seats (our core services). Rates on other products vary, and your rate also depends on how involved you are. Commissions are paid monthly on what your clients pay MySwitch, every month your client stays with MySwitch, per your partner agreement. If a client cancels in the first six months, that commission may be charged back. Eligibility and payout terms are set out in your partner agreement.
How much of the work do I have to do?
As much or as little as you want, client by client. Some partners make the introduction and step back; others sell, install, and handle tier 1. MySwitch always handles billing, hardware, compliance, and escalations.
Are my leads protected?
Yes. A lead you register stays protected for six months under the partner agreement. Existing MySwitch customers and leads someone else registered recently don’t qualify. Your account manager shows you how to register a lead.
Do I need certifications or telecom experience?
No certifications or telecom background required. MySwitch sets up and supports the service, including AI agents from MySwitch Switchboard.
Can my clients try it first?
Ask your account manager about a 30-day trial for your clients and prospects.
Do partners get a phone system for their own office?
Yes. You get a free MySwitch phone system for your own office, up to 5 seats, while you’re an active partner, starting from day one. Active means closing at least one deal a year. It’s also the easiest way to show clients what they’ll get.
Keep the client. Hand off the phones.
Apply.
Fill out the short form below.
Get enabled.
We confirm fit, agree how involved you’ll be, and walk you through the portal and your sales kit. We onboard partners in cohorts, with limited slots each month.
Bring your first client.
Make the introduction. MySwitch delivers and bills, and you earn your commission.
Our partner team follows up personally.
Become a MYSWITCH partner
Applying doesn’t commit you to anything.
Not an MSP? We also partner with accountants, advisors, and brokers. See Trusted Advisors and Referral Partners.
