Two smiling professionals on business calls, one on a mobile phone and one on a headset

Elevate business communications with the MySwitch Switchboard AI suite.

Our AI-powered receptionist, transcription, and summarization solutions combine cutting-edge technology with ease of use, delivering measurable improvements in efficiency and customer satisfaction.

Accurate Speech-to-Text Transcription

MySwitch Switchboard AI Transcriptions converts your phone calls and voicemail messages into highly accurate text. Seamlessly integrated into our UC mobile and desktop applications—Connect and Elevate—it provides easy access to call summaries and voicemail transcriptions wherever you are. Additionally, MySwitch Switchboard AI Transcriptions can be integrated with select CRM systems, helping you save time, reduce manual effort, and improve accessibility to critical business information.

Key Features

Accurate AI transcriptions of calls and voicemails

AI-powered call answering with intelligent routing

Reliable after-hours call handling to ensure customers are supported

Seamless CRM integration for better workflows

Scalable plans for growing organizations

Seamless handoff to human operators

Automated appointment scheduling to improve customer experience.

Automated call summaries for quick insights

Start designing a tailored communications solution today

Your journey begins with a free expert consultation. We're excited to speak with you.

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Meet with a product expert

Ready to see a custom demo or get help finding the right plan? We'd love to chat.